Privacy Policy

1. Introduction

LoveWork Systems ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have — whether you're visiting our website, booking a call, submitting a form, or becoming a client.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact details — name, phone number, email address, and business name, submitted through our contact forms, booking calendar, or QR code touchpoints.
• Business information — details you share about your business, such as your website, industry, and the systems you currently use, so we can tailor an audit or recommendation.
• Communication history — records of calls, texts, emails, and form submissions between you and LoveWork Systems.

We may also automatically collect limited technical information (such as browser type and general location) when you visit our website, through standard analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule audit calls or consultations
• Provide, operate, and improve our AI and automation services
• Send appointment confirmations, follow-up messages, and relevant updates
• Understand how our website and marketing are performing
• Comply with legal obligations

We do not sell your personal information to third parties.

4. How Your Information Is Stored and Processed

We use third-party platforms — including GoHighLevel (GHL) for CRM, forms, and scheduling — to collect and manage the information described above. These providers process data on our behalf and are contractually required to protect it in line with their own security and privacy standards.

If you'd like to know more about how a specific platform we use handles your data, let us know and we'll point you to the relevant provider's policy.

5. SMS and Email Communications

If you provide your phone number or email address, you may receive messages from LoveWork Systems related to your inquiry, scheduled appointments, follow-up, or — if you opt in — occasional updates about our services. You can opt out of SMS messages at any time by replying "STOP," and unsubscribe from emails using the link provided in each message.

6. Cookies and Analytics

Our website may use cookies or similar technologies to understand how visitors use the site and to improve the experience over time. You can control cookie preferences through your browser settings.

7. Data Retention

We retain personal information for as long as necessary to provide our services, maintain accurate business records, and comply with legal obligations. If you'd like your information removed, contact us using the details below.

8. Your Choices

You can:

• Ask us what personal information we have on file for you
• Ask us to correct or update your information
• Ask us to delete your information, subject to any legal or operational requirements
• Opt out of SMS or email communications at any time

9. Children's Privacy

LoveWork Systems' services are intended for business owners and operators. We do not knowingly collect personal information from anyone under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date at the top of this page will reflect the most recent version.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, reach out: